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Sennheiser Communications
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FAQ - HSL 10
Unwanted ringtone detection from the HSL10

The handset lifter is equipped with both a ring tone level detechtion and a frequency detector. Some phones might have a level and a frequency that the HSL have difficulty in learning. This can give you some unwanted behaviour from the HSL together with some phones.

Please try to do the following:

  1. If possible try adjust the ring tone level on the phone prior the learning process.
  2. If possible try to change the pitch of the ring tone prior the learning process.