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Sennheiser Communications
 SupportHome » Support » FAQs » FLX 70 
FLX 70 - cracking noise
Why do I hear a cracking noise during a call?

1: Distance between the Bluetooth headset and mobile phone

Cracking static noise is significantly affected by the distance, and materials separating your Bluetooth headset from your mobile phone.  To reduce this noise, place your mobile phone in the same side of the body as your Bluetooth headset. For example, if you wear the Bluetooth headset in your right ear, make sure that your mobile phone or device is also on the right side of your body.

2: Surrounding objects emitting high radio frequencies

When using your Bluetooth headset, stay away from object emitting high radio frequencies such as: Microwave ovens, Wifi links, wireless alarms, and other Bluetooth devices operating nearby.   

3. Mobile phones not supporting frequency hopping

Older mobile phones may not support frequency hopping; as a result, cracking noise will be more noticeable. To avoid this issue, make sure that your mobile phone supports frequency hopping.