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Sennheiser Communications
 SupportHome » Support » FAQs » DW 800 telecom 
FAQ - DW 800 Wireless System
What should I do if my system doesn't appear to be functioning?

If you can't make the system operate as intended, please carry out the following procedure:

  1. Remove both mobile units from the docking station.
  2. Power off both mobile units by pressing the hook key on both units for 4 seconds.
  3. Put both mobile units back in the docking station and attach a headset to the mobile unit on the right hand side.
  4. The system is then automatically powered on and after a short while the system indicates a constant blue light (indicating charge of batteries).
  5. If one or both of the body packs id new then carry out the pairing process according to the manual.
  6. If you are not successful in operating your DW800 wireless system then please contact your distributor for further assistance.